Frequently Asked Questions
Find answers to common questions about our apparel and services.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements in both inches and centimeters.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Toysmith is committed to ethical fashion. Over 70% of our current collection is made from organic cotton or recycled polyester.
How should I care for my Toysmith garments?
To ensure longevity, we recommend machine washing cold with like colors and air drying whenever possible.
Do you offer international shipping?
Yes, we currently ship to over 50 countries worldwide. Shipping rates and delivery times vary by location.
What should I do if I receive a damaged item?
Please email us immediately with your order number and a photo of the defect. We will arrange a replacement at no additional cost.